Privacy Policy

UK School of Management ("UKSM", "we", "us", or "our") is committed to protecting your privacy. This policy explains what personal data we collect when you visit uksm.org.uk, apply for a programme, contact us, or use our online services, and how we use, store, and safeguard that information.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The data controller responsible for your personal data is:

UK School of Management
Office One, 1 Coldbath Square, Farringdon
London EC1R 5HL
United Kingdom

Email: admissions@uksm.org.uk
Telephone: +44 20 3608 0144

Depending on how you interact with us, we may collect:

• Identity and contact details — title, name, date of birth, gender (if provided), nationality, email address, telephone numbers, and postal address.
• Application and enrolment information — programme selected, educational history, employment details, supporting documents, reference numbers, and payment status.
• Financial information — payment records and transaction references when you pay fees (we do not store full card details; payments are processed by secure third-party providers).
• Communications — messages you send us by email, contact forms, or other channels.
• Technical and usage data — IP address, browser type, device information, pages visited, and approximate location derived from IP data.
• Marketing preferences — whether you have opted in to receive news and updates about our programmes.

Where we request information, we will explain whether it is required or optional. If you do not provide information needed to process an application or deliver a service, we may be unable to proceed with your request.

We collect personal data when you:

• Complete an enquiry, contact, or enrolment form on our website;
• Apply for or enrol on a programme;
• Pay fees through our online payment systems;
• Email or speak with our admissions or support teams;
• Subscribe to updates where you have given consent; or
• Browse our website (through cookies and similar technologies — see Section 11).

We may also receive information from third parties where relevant, such as payment processors confirming a transaction, or referees and awarding bodies where applicable to your application.

We use personal data to:

• Assess and process programme applications and enrolments;
• Communicate with you about your application, studies, fees, and support;
• Provide access to learning platforms and student services;
• Process payments and maintain financial records;
• Meet legal, regulatory, and accreditation requirements;
• Improve our website, programmes, and student experience;
• Send marketing communications where you have opted in; and
• Protect our rights, prevent fraud, and maintain security.

Under UK GDPR, we rely on one or more of the following legal bases:

• Contract — processing necessary to take steps at your request before entering a contract, or to perform our agreement with you as a student.
• Legal obligation — where we must comply with applicable law or regulatory requirements.
• Legitimate interests — for example, improving our services, securing our systems, or responding to enquiries, provided your rights are not overridden.
• Consent — where you have given clear permission, such as for marketing emails. You may withdraw consent at any time.

We do not sell your personal data. We may share information with trusted third parties where necessary, including:

• Payment processors (for example, Stripe) to handle fee transactions securely;
• Email and hosting providers that support our website and communications;
• Learning management and IT service providers that deliver online study platforms;
• Professional advisers (such as lawyers or accountants) where required;
• Partner universities or awarding bodies involved in validating qualifications; and
• Regulators, courts, or law enforcement when required by law.

Where we use data processors, we require them to protect your data and process it only on our instructions. A list of key processor categories can be requested by contacting us.

UKSM is based in the United Kingdom. Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place — such as UK adequacy regulations, standard contractual clauses, or equivalent protections — so your data remains protected to UK standards.

We keep personal data only for as long as necessary for the purposes described in this policy, including to meet legal, accounting, and accreditation requirements.

Application records are typically retained for a defined period after a decision is made. Enrolled student records are kept for the duration of study and for a reasonable period afterwards. You may request erasure where we have no lawful reason to continue holding your data.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. These include access controls, secure hosting, and staff training. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to enable core functionality, remember preferences, and understand how visitors use the site. You can manage cookies through your browser settings. Disabling certain cookies may affect how parts of the website work.

Where we use analytics or third-party tools, we aim to collect only what is necessary and configure services in line with privacy best practice. Non-essential cookies are only set with your consent via our cookie banner.

For full details of the cookies we use, see our Cookie Policy.

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you;
• Ask us to correct inaccurate or incomplete data;
• Request erasure in certain circumstances;
• Restrict or object to processing in certain circumstances;
• Request data portability where applicable; and
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at admissions@uksm.org.uk. We will respond within one month in most cases.

Our programmes are intended for applicants aged 18 and over unless otherwise stated. We do not knowingly collect personal data from children without appropriate parental or guardian consent where required.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any revision. We encourage you to review this page periodically. Significant changes may also be communicated by email or a notice on our website where appropriate.

If you have questions about this Privacy Policy or how we handle your personal data, please contact:

UK School of Management — Data Protection
Office One, 1 Coldbath Square, Farringdon, London EC1R 5HL
admissions@uksm.org.uk